Rabona Reviews 1,783

Scam casino, they never paid: the proof is all the reviews, everyone should start calling this casino and leaving bad reviews everywhere so no one use them.
They never pay and ask for 100 documents of kyc, their support chat is stupid and dont even have access to your account, they just give ai answers

Since 4th April my withdrawal is pending (about 80 euros). It is 23 days now. In the world where everything is light fast. They told me there are many transactions for financial department to solve before mine which is utter lie.

Since my account is multiple times verified and my previous withdrawals were quick, it is a simple click to proccess the transaction. They just block the money they are not entitled to hold for reason which is beyond my comprehension.

Tras un tiempo jugando apuestas deportivas en Rabona, quise retirar mi dinero. El chat en vivo me decía que normalmente tardan cuatro días hábiles. Hasta entonces, eso era cierto (ya había realizado algún retiro antes), pero un día eso cambió. Pasaron cuatro, ocho, diez y hasta un mes y mi retiro no llegaba. Hablaba día por medio con el chat en vivo, que no es más que un bot que repite las mismas respuestas y alegan una pronta respuesta por mail que jamás llega. Me deben cerca de 200USD.
Cansado de esperar, pensé en cancelar el retiro y volver a solicitarlo, con alguna esperanza de que simplemente sea un bug. Vaya, qué sorpresa me pegué cuando descubrí que me habían bloqueado las solicitudes de retiro. Mi dinero está retenido en Rabona hace más de un mes y se niegan a darme una respuesta.

El sitio es una estafa total. Van a perder su dinero.

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ENGLISH

After playing sports betting on Rabona for a while, I wanted to withdraw my money. The live chat told me it usually takes four business days. Up until then, that was true (I had made a few withdrawals before), but one day that changed. Four, eight, ten, and even a month passed, and my withdrawal never arrived. I spoke with the live chat every other day, which is nothing more than a bot that repeats the same answers and claims a prompt email response that never comes. They owe me about $200 USD.

Tired of waiting, I thought about canceling the withdrawal and requesting it again, hoping it was just a mistake. Well, what a surprise I got when I discovered they had blocked my withdrawal requests. My money has been held by Rabona for over a month, and they refuse to give me an answer.

The site is a complete scam. You're going to lose your money.

I am having a very bad experience with this platform.
I requested a withdrawal on 04/04/2026 for 184 USDT (TRC20), and it has still not been approved.
The status has been stuck on "under verification" for a long time without any clear reason or specific timeframe. This kind of delay is unacceptable and raises serious concerns about the platform’s reliability.
I contacted support, but all I received were generic responses like "we are working on your request" without any real solution or explanation.
I demand that my withdrawal be processed immediately without any further delay. If this issue continues, I will escalate the matter and share my experience across multiple platforms to warn other users.

Like all the other reviews, this is a scam casino that never pay and process withdrawal.
Stay away from it unless you want to lose your money; all the good reviews are fake

Betting works and the odds are fine. Customer service is polite and answers quickly. Withdrawal times are abysmal though so I can't recommend them and will not continue playing on their site.

when I first saw that 2000 people left reviews, I thought this was a legit casino; but its a scam they never pay people, its really stupid they could make money being legitimate but they scam and never pay people. It has been a month now that Im waiting for a withdrawal, I already submitted a complaint to ask gamblers but they still do not answer
Update: stop with the excuses your live chat is as bad as you

My experience with Rabona continues to be very disappointing.
I requested a withdrawal of $500 via USDT (ERC20) on March 17, 2026, and it has been stuck in "verification in progress" ever since, with no actual progress.
After publishing my initial review, the support team contacted me and stated that my case is a priority and that I would receive my funds soon. Unfortunately, despite these assurances, nothing has changed so far.
It has now been a long delay with no clear timeline, no concrete action, and only repeated generic responses.
I am still waiting for my withdrawal to be processed.

I STRONGLY ADVISE AGAINST using Rabona.

I have been waiting for my withdrawal since 03.03 and still have not received my money. Despite multiple contacts and submitting the required documents several times, my case is constantly being delayed.

Customer support only sends generic copy-paste responses like “please wait”, without providing any specific payout date.

What is even more concerning is that after all this time, I was asked to provide a DIFFERENT bank account number than the one I originally used for deposits. This is highly suspicious and goes against basic financial security standards.

This situation clearly looks like intentional delay and avoidance of payment.

I strongly warn others - depositing money on this platform carries a serious risk of not being able to withdraw it.

It’s so great! 4 months of talking with VIP support, support and by live chats. Over 50 emails, over 100 live chat talks. Still the same… nothing! Different answers and information!!

What is going about! Over 10k eur on my account!

Last week I got information that my withdrawal is pending by financial department!!! I have screenshot with it!!!

So just tell me when it will be done?!

Do ask to wrote next emails or live chats! It’s non sense!!

If financial department what you have told me!!! Should make withdrawal … I am waiting for my money now!!! It’s for months … are you fair or fake??

When I was losing for months earlier it worked very well … it was great!! What now???

The unprofessional team and unprofessional support beginners scamming website they don’t withdraw money if u win they are scammers

Very disappointing experience with Rabona.

In my personal experience, it felt almost impossible to win anything on the casino, no matter which game I played or what stake I used. I understand that gambling always involves risk, but after many attempts it simply felt pointless.

The bonuses are also extremely difficult to wager through. The most I ever managed was around 5% of the wagering requirement before the balance was gone, which made the bonus feel practically useless.

I also wanted to withdraw some of the money I had deposited, but that did not work out either.

Overall, this has been a very frustrating experience, and I would not recommend this site based on my own experience.

Stay away from this site.

I deposited and used Rabona normally, but when I tried to withdraw €400, the problems started.

I have been trying to withdraw this money for over two months, and I have attempted the withdrawal more than 20 times. Every time, it gets rejected with the same generic excuse that the “payment provider declined it”.

No specific details have ever been provided (no provider name, no technical reason). I have asked for clarification multiple times and only received vague and repetitive responses.

My account is fully verified, I have not violated any terms, and I have followed all the correct procedures. Despite this, I am unable to withdraw my own money.

This seriously damages trust. Deposits work instantly, but when you win and try to withdraw, the process becomes blocked without clear justification.

I strongly advise others to be cautious. I will update this review if the issue is resolved.

Update:
After 2 months and 20+ attempts, the issue is still not resolved.

Update:

The email associated with my Rabona account is: jicorredera (at) hotmail (dot) com (different from this Trustpilot account).

Update:
After a long period, withdrawal has been completed.

Im big player in their site and my withdrawal pending now 9+ days I wrote email and support they answered me the same please wait everything is fine I'm not calm now I will report this casino soon if they not paying my email to my account which I use in their site is kalmarbenedek9(@)gmail.com I wrote them to rabonasupport they answered every time the same and support also I won't let my money away stay away from this unprofessional site

This is by far the worst site I was level 5 members they couldn't pay out a cheap 500 via interac... PLEASE BE WARNED THEU DO HOLD UR MONEY HOSTAGE EXCUSE AFTER EXCUSE.. SO PLEASE SAVE UR MONEY AND GO ELSE WHERE!!!!

I was a VIP player at Rabona Casino and made significant deposits to reach a high VIP level.

I reported a missing $500 from my balance. For over 3 months, the casino failed to provide full game logs, despite multiple requests and deadlines.

Instead, they provided changing and inconsistent explanations, without any verifiable evidence.

The case was handled by Casino Guru and closed as “Unresolved – Against fair gambling” due to the casino’s lack of cooperation.

It is very concerning that a licensed casino cannot provide basic transaction records when requested.

I have also escalated this matter to the licensing authority.

Players should be very cautious.

Update:

It has now been over a week since I posted this review, and Rabona Casino has not responded at all.

I have also tried contacting them directly, but my original email appears to be blocked, and I only received a response when using a different email address.

This raises even more concerns about their transparency and willingness to resolve issues.

I am still waiting for:
- Missing $500
- Confirmed VIP cashback (acknowledged by Casino Guru)

No response, no resolution.

Final Update:

It has now been several days since my last attempts to contact Rabona Casino, including direct contact with my VIP manager, who read my message but did not respond.

At this point, all communication channels have effectively been ignored.

The complaint was closed as “Unresolved” due to the casino’s failure to provide game logs after more than three months.

There are still unresolved financial issues:
- Missing $500
- Confirmed VIP cashback (acknowledged by Casino Guru)

Additionally, my original email appears to have been blocked, as I only received a response when using a different email address.

This is a clear example of lack of transparency, accountability, and respect towards players.

I strongly advise caution.

Update:

The VIP manager has now stated that all matters are “closed,” despite:

- The complaint being closed as “Unresolved” due to missing game logs
- Confirmed VIP cashback that remains unpaid
- Missing $500 that was never verified

This clearly shows that the casino is choosing to ignore unresolved financial issues rather than address them.

Extremely disappointing.

Update:

Rabona Casino has responded to this review, but their reply does not address any of the actual issues.

They are asking me to contact live chat again, despite the fact that I have already done so multiple times without any resolution.

The following issues remain unresolved:

- Missing $500 (never verified due to missing game logs)
- VIP cashback confirmed by Casino Guru, still unpaid
- Failure to provide game logs for over 3 months

The complaint was officially closed as “Unresolved – Against fair gambling” due to the casino’s lack of cooperation.

At this stage, their response appears generic and does not provide any real solution.

Update:

The VIP manager has now stated that all matters are “closed” from their side.

However, this is not accurate:

- The complaint was closed as “Unresolved” due to missing game logs
- VIP cashback confirmed by Casino Guru is still unpaid
- Missing $500 has never been verified

This shows that the casino is closing cases internally without actually resolving the financial issues.

I am still waiting for a proper resolution.

Rabona took my deposit and did not credit or refund it.
They falsely claimed the payment provider cancelled it, which has been confirmed untrue.
No response from support after multiple attempts.
This is highly concerning and feels like a scam. If you allow me i can provide all the detailed information , emails , chat sessions and proofs of everything

DO NOT PUT AN EURO IN THERE !!!
These scammers, always the same answers on reviews, but they don't really answer ! EVER !! Still no withdraw since months!
STAY AWAY, THEY ARE SCAMMERS !
Still waiting answers at my emails, I sent douzens !mail.
Just a bunch of thieves and SCAMMERS. I will continue my fight to expose your site to the Italian AdM and leave 1 star reviews! sooner or later you will FAIL !

I made first withdrawal attempt from my rabona account to my netteler account. They asked me to verify the account. I sent them all the requested documents and every time I contact them in live support they told me that my case is still being processed. It's been 3 and a half months since my first withdrawal attempt and they haven't even verified my account yet. All in all, I deposit around 0.02btc into the account and now I have around 0.025btc. While the verification process is in progress, they have restricted access to my account, so now I can't even log in. I have done absolutely nothing against their rules and therefore cannot keep my funds in the account. I have e-mail correspodence with support team starting from 03.January 2026. and from that date they are delaying withdrawal and verification process.

Good casino i met variouz agent call centrer generaly good team exempt some agent but i apprécied with reya