Products are amazing and smell gorgeous. Placed an order 22nd December and still arrived in time for Christmas gifts. I love the fact they plant a tree for every order placed. Have recommended alrea... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
The pillow mist is beautiful and the aroma lasts longer than other products I have used for the same purpose. The lavender bags also are fragrant and lasting. I also bought a hand painted greeting... See more
Company replied
I,ve recently purchased soft Sandlewood in the silver tin. Fantastic fragrance and the option for different holder,s is great.Fast delivery with a free treat of wax melt in my parcel a lovely surprise... See more
Company replied
Beautiful products, love that you get to plant a tree with a purchase. You could tell the products were completely natural from the scent emitting from the box. Purchased a lavender set that inc... See more
Company replied
Company details
About Ralph's Orchard Limited
Written by the company
Scented natural wax candles in elegant and eclectic upcycled vessels.
Natural and biodegradable, our wax is petro-carbon soot free, and all ingredients are cruelty-free, phthalate-free and sustainable and/or recyclable.
Shop our wellness range as well, with wonderful vegan soaps, eye pillows, bath bombs and bath salts to choose from!
Offsetting our carbon footprint, we plant a tree for every order you place in partnership with Ecologi.
Artisanal and handmade in England.
Natural and biodegradable, our wax is petro-carbon soot free, and all ingredients are cruelty-free, phthalate-free and sustainable and/or recyclable.
Shop our wellness range as well, with wonderful vegan soaps, eye pillows, bath bombs and bath salts to choose from!
Offsetting our carbon footprint, we plant a tree for every order you place in partnership with Ecologi.
Artisanal and handmade in England.
Contact info
45 Sylvan Road, SE19 2RU, London, United Kingdom
- 0203 442 0250
- ralphsorchard@gmail.com
- ralphsorchard.com
4.9
Excellent
184 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great product
Great product, simple "pick up" system, does what it says on the tin...highly recommend!
September 8, 2026
Reply from Ralph's Orchard Limited
So pleased you love the candle, and that you found the pick up process straightforward. Thank you for taking the time to leave a lovely review! 😊
Advertisement
Very nice products
Very nice products. I particularly like the repurposing of old items for use as candles. My wife loves hers. Soaps and shampoo bars are yet to be used but they certainly smell nice!
Delivery is very prompt and a tree is planted for each order which is a nice touch.
September 16, 2026
Reply from Ralph's Orchard Limited
I am so delighted to hear that Keith! Thank you for your lovely review 😊
Kept updated on my order and replied to…
Kept updated on my order and replied to an email I sent regarding the item quickly
September 12, 2026
Reply from Ralph's Orchard Limited
Thank you for your kind words, and for your understanding! 💚
The wax melts were beautifully wrapped
The wax melts were beautifully wrapped.
The little personal card with a complimentary wax was a very lovely touch. I lit this Bookshop wax melt last night, it smelt divine .
Thank you so much
September 8, 2026
Reply from Ralph's Orchard Limited
Thank you so much for your lovely review. I am delighted you enjoyed the Bookshop wax melt and the little extra touch. It’s always lovely to hear 💚
Reply from Ralph's Orchard Limited
Thank you so much for your kind review. I am really pleased you were happy with your purchase and speedy delivery. 😊
Advertisement
This was a birthday gift and they loved…
This was a birthday gift and they loved it!!!!
September 7, 2026
Reply from Ralph's Orchard Limited
Thank you so much for your lovely review. I am really pleased they loved their birthday gift, and hope they enjoyed every bit of it. 😊
Just a note to say that I have today…
Just a note to say that I have today received a beautiful silver cake tray candle vessel from Ralphs Orchard which is absolutely beautiful and just what I was after. The delivery of the item was fantastic with an unexpected gift. I will look forward to ordering from them again soon.
September 7, 2026
Unprompted review
Reply from Ralph's Orchard Limited
Thank you for your lovely review. I am so pleased you found exactly what you were looking for and enjoyed the little extra too. It’s lovely to hear, and we look forward to welcoming you back 😊
Bought copper candle for an 7th…
Bought copper candle for an 7th anniversary present. Recipient was delighted! Love the fact a tree is planted and 3 plastic bottles removed as part of purchase.
August 28, 2026
Reply from Ralph's Orchard Limited
Thank you so much for your lovely review! I'm delighted the candle made such a lovely 7th anniversary gift, and so pleased you love the little extra steps to make each order kinder to the planet 🌿
Wonderful rose hydrosol absolutely love…
Wonderful rose hydrosol absolutely love it 😀 well and thoughtfully packaged and timely arrival - am a huge fan! Its been an absolute saviour refridgerated through the heatwaves and rose scent is supposed to enhance brain function, another bonus! Many thanks! Dawn, Cirencester
August 17, 2026
Reply from Ralph's Orchard Limited
Thank you so much, Dawn! I am delighted you’re loving the rose hydrosol, and it sounds like it’s been a real treat during the heatwaves. Thank you for your lovely review and support🌹
Advertisement
I so nearly gave 5*, which is probably really deserved.
I nearly gave 5*, but I like to keep that for truly exceptional service and quality products. I can't fault anything and in truth they probably do deserve 5* as the product is amazing - I don't usually like perfumed things, but this was really nice. Not a heavy chemical smell - but strong none-the-less and very calming - perfect for the wardrobe and beside tables in our bedroom for which the sachets were purchased. Will definitely buy from them again.
July 23, 2026
Reply from Ralph's Orchard Limited
Thank you so much for your lovely review. I am delighted you’re enjoying our lavender wardrobe sachets, especially as you don’t usually like scented products. It’s great to hear they’re working well in your bedroom, and your support is truly appreciated! 🌿
Beautiful vegan products
Beautiful products, quick delivery and little extras to try. I love that these are vegan products and a tree is planted for each order. Highly recommend.
August 10, 2026
Reply from Ralph's Orchard Limited
Thank you so much for your lovely review! I am delighted you’re enjoying the products, and it means a lot that you love the little extras and our tree planting with every order 🌿
Reply from Ralph's Orchard Limited
Thank you Patricia 💚💚
The handwritten note was so personal…
The handwritten note was so personal and also I love supporting a local business (and loved the soaps which I bought from the Horniman market some time ago - I kept the labels so I could buy again). The soaps are really good quality and arrived quickly and in sustainable packaging
July 18, 2026
Reply from Ralph's Orchard Limited
Thank you for your kind words. I am so pleased you found us again, and delighted you love the soaps, packaging and little personal touches! 😊💚
Advertisement
Love my perfume
Excellent communication. Perfume smells lovely, I am very satisfied. High recommend
July 11, 2026
Reply from Ralph's Orchard Limited
Thank you for your lovely review Patricia, I am delighted you love the fragrance💚💚
Reply from Ralph's Orchard Limited
Thank you for your lovely review, I am so pleased you are happy with it 😊
I bought two of the moss and sea salt…
I bought two of the moss and sea salt soap, it's by far my favourite soap I use! It leaves my skin so soft with a scent that lingers for a long time after use. They're an excellent size for a bar of soap, and last a great amount of time.
10/10, wonderful product and wonderful sellers :]
July 3, 2026
Reply from Ralph's Orchard Limited
Thank you so much for your lovely review and kind words! Really pleased you love your soaps 💚
Quick delivery lovely personalised…
Quick delivery lovely personalised thankyou card, smells wonderful lovely decorative holder
June 29, 2026
Reply from Ralph's Orchard Limited
I am so pleased you love the fragrance and that it arrived quickly! Thank you so much for your lovely review 💚
Advertisement
Love these products.
Love these products.
The soaps are quality & long lasting.
Purchased the room spray again too!
May 26, 2026
Reply from Ralph's Orchard Limited
Thank you for your lovely words Janice, I am so please you love them 💚💚💚
Superb website and service
Superb website and service. I was extremely happy with the service and the product
June 15, 2026
Reply from Ralph's Orchard Limited
Thanks for your very kind review Stewart, I am delighted you love the candle! 💚
From ordering to delivery it was an…
From ordering to delivery it was an excellent, efficient experience. The packaging was great and I liked the hand written card inside. a super personal touch!
In terms of product, this was well designed and smelt lovely, but it was much smaller than I expected and as this was gift for a wedding anniversary, I was disappointed. It would be helpful to show the sizing of products
May 23, 2026
Reply from Ralph's Orchard Limited
Thank you so much for this lovely review, and for the kind words, it really means a lot 😊
Thank you too for the sizing feedback. We'll look at ways to make this even clearer, perhaps with a scale photo alongside the dimensions, so it's easier to picture before ordering.
Warm wishes,
Jo
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.