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Rated 5 out of 5 stars

The HR team has been nothing but helpful and they worked hard to resolve my issue in the shortest way possible. Ever since, all my salary payouts have went smoothly. Would recommend!

Company replied

Rated 1 out of 5 stars

Great service as a company wise but some general agents never knows what they do. There is an opportunity to apply my %30 ruling for nl goverment but she/he never pays attention for this and just igno... See more

Company replied

Rated 5 out of 5 stars

I started my assignment in the Netherlands two months ago. I started my relation with Rivermate before going there. Since the beginning, I can say that Rivermate are very good professionals. They guid... See more

Company replied

Rated 5 out of 5 stars

As a local service provider working with Rivermate, I can honestly say it's been a great experience. The team does a fantastic job delivering their global services smoothly and professionally. For... See more

Company replied

Company details

  1. Software Company

Written by the company

We help companies hire their remote workforce in 135+ different countries. We do this by offering Employer of Record services.


Contact info

3.9

Great

TrustScore 4 out of 5

30 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically takes over 1 month to reply

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Good company

Great service as a company wise but some general agents never knows what they do. There is an opportunity to apply my %30 ruling for nl goverment but she/he never pays attention for this and just ignores.

May 19, 2026
Unprompted review
Rivermate logo

Reply from Rivermate

We appreciate you raising this. Please reach out to us directly at hello@rivermate.com so we can look into this and make sure it's handled properly.

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Rated 5 out of 5 stars

Helpful HR team

The HR team has been nothing but helpful and they worked hard to resolve my issue in the shortest way possible. Ever since, all my salary payouts have went smoothly. Would recommend!

May 19, 2026
Unprompted review
Rivermate logo

Reply from Rivermate

Thank you for sharing this! We're glad the team was able to resolve your issue quickly and that everything has run smoothly since. That's exactly the standard we hold ourselves to. We appreciate the recommendation!

Rated 5 out of 5 stars

It was an excellent experience using…

It was an excellent experience using the rivermate specially to manage the office system in an advanced way. Their support was amazing and I never had any issues as they were quick to help in making me understand the software structure.

February 25, 2026
Unprompted review
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Reply from Rivermate

Really glad to hear the experience was excellent, Aamir. Our team takes pride in making sure every client feels confident and supported, so this means a lot. Thank you!

Rated 5 out of 5 stars

Good experience with Rivermate

I started my assignment in the Netherlands two months ago. I started my relation with Rivermate before going there. Since the beginning, I can say that Rivermate are very good professionals. They guided me perfectly well in all the hiring process. They are always willing to clarify and solve everything in a fast way. They have a deep understanding of the Dutch laws. Their website is user friendly. I'm really happy with my experience with Rivermare so far.

April 19, 2026
Unprompted review
Rivermate logo

Reply from Rivermate

Thank you for taking the time to share this, Paco. It's wonderful to hear your transition to the Netherlands has gone smoothly. We're glad our team was able to guide you clearly every step of the way. We're here whenever you need us.

Rated 5 out of 5 stars

Trusting and efficient service

Great experience with the service so far. Fast, efficient and intuitive with a user-friendly platform

April 15, 2026
Unprompted review
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Reply from Rivermate

Great to hear this Alessandro, thank you! We'll keep working to make the experience even better.

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Rated 4 out of 5 stars

The service was fast and workable.

The service was fast and workable.

I got hired for a company that did not have a strong legal setup and Rivermate were a great third party to go through.

March 2, 2026
Unprompted review
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Reply from Rivermate

Thank you for sharing this, Kelden. We are glad we could make that process straightforward for you.

Rated 4 out of 5 stars

Ease of transaction

My overall experience with Rivermate was good. I had enjoyed working with them. At was first we had issues with the taxes but after the issue was resolved, everything went smoothly. For me, I had good experiences. I recommend Rivermate if you don't want to deal with taxes and salary payment.

April 2, 2026
Unprompted review
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Reply from Rivermate

Thank you for sharing your experience, Tandin. We're glad it was resolved and that things ran smoothly from there. Your feedback helps us keep improving.

Rated 3 out of 5 stars

Salary and payrol

I would like to highlight a negative point: there has been a delay in the payment of my salary for the month of February. So far, I have not received any payroll. I would greatly appreciate it if you could provide me with an update on this matter or proceed with resolving it as soon as possible.

I would also like to emphasize that Dasola Jikiemi, Customer Success Manager, is excellent at her job. She is always available for anything I need, consistently provides support, and responds promptly to every request. Working with her has been flawless, and I greatly appreciate her assistance.

February 28, 2026
Unprompted review
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Reply from Rivermate

Thank you for this feedback, and we're glad the payroll issue has since been resolved. We're also really pleased to hear that Dasola has been such a consistent and reliable presence throughout. Feedback like this means a lot to the team.

Rated 5 out of 5 stars

Communication is key

Communication is key, we are cuerrently strategic allies lookgin foraward to continue with future cases. The level of profesionalism of Rivermate is quite high.

March 24, 2026
Unprompted review
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Reply from Rivermate

Thank you for sharing. We really appreciate this! Strong partnerships are built on exactly that.

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Rated 5 out of 5 stars

Easy onboarding

Easy onboarding, great support, minimal interference between the employee and the final employer.

February 1, 2026
Unprompted review
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Reply from Rivermate

Thank you, Piero! This captures exactly how we think about the employee experience.

Rated 5 out of 5 stars

Local service provider's experience

As a local service provider working with Rivermate, I can honestly say it's been a great experience. The team does a fantastic job delivering their global services smoothly and professionally.

For local providers like us, the number one concern is always getting paid on time. And Rivermate provides timely payments, every single time — which makes a huge difference when it comes to building trust and a long-term working relationship.

September 30, 2025
Unprompted review
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Reply from Rivermate

We really appreciate you sharing this, Martins. Partnering well with local providers is central to how we deliver globally, and consistent, on-time payments are something we take seriously. Thank you for the trust!

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Rated 1 out of 5 stars

We had employees in two countries and…

Bad experience avoid from here 👎❎

November 18, 2025
Unprompted review
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Reply from Rivermate

We're sorry to hear this wasn't a positive experience. Please contact us at support@rivermate.com so we can understand what happened and work toward a resolution.

Rated 3 out of 5 stars

There is nothing better than…

There is nothing better than Rivermate.com! I was impressed by their effectiveness, meticulousness, and first-rate assistance. I would definitely recommend this five-star service to anyone looking for dependability and professionalism.

November 4, 2024
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Reply from Rivermate

Thank you so much for the kind words. Effectiveness and attention to detail are things we care deeply about, so it means a lot to hear they made a real difference. We appreciate the recommendation.

Rated 3 out of 5 stars

Great Platform for Businesses

For businesses trying to assemble a worldwide workforce, Rivermate is an essential tool. They make overseas hiring easy and hassle-free by taking care of everything, including payroll and legal compliance. I heartily endorse their offerings.

October 31, 2024
Unprompted review
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Reply from Rivermate

Really appreciate this, Adeeb. Global hiring across multiple countries comes with a lot of complexity, and we're glad we've been able to make it feel manageable.

Rated 3 out of 5 stars

Best Experience for Remote Hiring

The platform is well-structured, easy to use, and covers all aspects of remote hiring. Payroll, contracts, and compliance are taken care of in one place. It’s a huge time-saver for companies like ours.

October 28, 2024
Unprompted review
Rivermate logo

Reply from Rivermate

Really appreciate this feedback, Julie. Having everything in one place so your team can focus on what matters most is the goal. Great to hear it's delivering that.

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Rated 2 out of 5 stars

Perfect for Scaling Globally

Our business needed to scale quickly, and this platform made it possible. Hiring remote employees from different countries has been a breeze. It's efficient, reliable, and has saved us so much time.

November 11, 2024
Unprompted review
Rivermate logo

Reply from Rivermate

Really great to hear this, Jiya. Helping businesses scale fast without the usual friction of international hiring is exactly what we're here for. Thank you for sharing your experience.

Rated 3 out of 5 stars

Excellent Support and Smooth Process

The customer support team is incredibly responsive and helpful. They guided me through the entire setup process and made sure everything ran smoothly. It’s a relief to have a reliable solution for managing remote employees.

October 23, 2024
Unprompted review
Rivermate logo

Reply from Rivermate

Thank you for this, Thomas. Having a reliable team available throughout the setup process makes a real difference. We're glad it felt that way.

Rated 2 out of 5 stars

Highly Recommended for Remote Hiring

I’ve used many platforms for finding remote talent, but this one stands out! The process was seamless, and the talent pool is impressive. Within days, I had the perfect candidates for my project. Definitely a game-changer for remote hiring!

November 12, 2024
Unprompted review

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