I'd like to think of myself as a regular at Route One, many colourways now line my staircase, it seems that when I least expect, they come up with the goods and catch my eye, prompt delivery of t... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Absolutely in love with these Vans Half-Cabs. Love the purple/green colourway, and the quality is exactly what you'd expect from Steve Cab. They're incredibly comfy and my feet feel snug, support and... See more
I've been ordering from route one for some time now, I cannot recommend them highly enough! From their epic sales to their outstanding customer service, they're always on point! Delivery is quick and... See more
Company replied
Found a unique pair of superstars paid for next day arrived quickly and when sorting an issue regarding delivery (my fault) maddie replied quickly to try and help sort the issue out as best they cou... See more
Company replied
Company details
Written by the company
Since 1989 Route One Skate Shop has served skaters the biggest range of skate clothing & skateboard equipment at the best prices. We stock top skate brands, with skate shoes from Nike SB and New Balance and clothing from Carhartt WIP, Dickies & Butter Goods.
Contact info
Buffer Depot, Badminton Road, Acton Turville, GL9 1HE, Badminton, United Kingdom
- 0800 840 1010
- orders@routeone.co.uk
- www.routeone.co.uk
4.6
Excellent
2K reviews
Asks customers to review
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Order was not able to be found in stock…
Order was not able to be found in stock after order so offered me a another one nearly twice the price at no extra cost, Will be shopping again!
August 20, 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Great Products at a good price plus…
Great Products at a good price plus next day delivery
August 18, 2026
Reply from Route One
Hi there,
Thank you so much for your great feedback! We're delighted to hear you were happy with the products, prices, and speedy next day delivery.
We really appreciate your support and hope to see you again soon!
All the best,
Maddi
Route One Customer Care
Reply from Route One
Hi there,
Thank you for your great feedback! We're really pleased to hear your order arrived quickly and that you're happy with the quality of your clothing.
We really appreciate your support and hope to see you again soon!
All the best,
Maddi
Route One Customer Care
Reply from Route One
Hi there,
Thank you for your great feedback! We're really pleased to hear you were happy with the price and that your delivery went smoothly.
We truly appreciate your support and hope to see you again soon!
All the best,
Maddi
Route One Customer Care
Reply from Route One
Hi there,
Thank you for your great feedback! We're really pleased to hear you always have a good experience shopping with us.
We really appreciate your continued support and hope to see you again soon!
All the best,
Maddi
Route One Customer Care
Paying for both delivery and return is…
Paying for both delivery and return is poor. Ill never buy here again
August 17, 2026
Reply from Route One
Hi there,
Thank you for taking the time to leave your feedback.
We're sorry to hear that our delivery and returns costs have left you disappointed. We completely understand that having to pay for both can be frustrating, and we appreciate you sharing your thoughts with us.
We'll be sure to pass your feedback on to the relevant team for consideration, as we're always looking at ways we can improve the experience for our customers.
We're sorry to hear this has put you off shopping with us again, and we hope we may have the opportunity to welcome you back in the future.
All the best,
Maddi
Route One Customer Care
Super prompt delivery
Super prompt delivery, amazing discounts in the sale - always a pleasure to deal with!!
August 19, 2026
Reply from Route One
Hi there,
Thank you so much for your fantastic feedback! We're delighted to hear your order arrived so quickly and that you managed to grab some great bargains in our sale.
It's always a pleasure having you shop with us too! We really appreciate your continued support and hope to see you again soon.
All the best,
Maddi
Route One Customer Care
Reply from Route One
Hi there,
Thank you for your great feedback! We're really pleased to hear you found our service fast and efficient.
We truly appreciate your support and hope to see you again soon!
All the best,
Maddi
Route One Customer Care
Reply from Route One
Hi there,
Thank you for your great feedback! We're really pleased to hear you found your experience with us quick and easy.
We truly appreciate your support and hope to see you again soon!
All the best,
Maddi
Route One Customer Care
Dunk SB Damaged box
Sb dunks came in but the box was paper wrapped which damaged original shoe box which was disappointing
August 18, 2026
Reply from Route One
Hi there,
Thank you for taking the time to leave your feedback.
We're sorry to hear that the original shoe box for your SB Dunks arrived damaged. We understand that the box can be important, particularly with a pair like this, so we appreciate how disappointing this must have been.
We'll be sure to pass your comments regarding the packaging on to our warehouse team so this can be looked into.
We appreciate your feedback and hope you're otherwise happy with your new Dunks.
All the best,
Maddi
Route One Customer Care
Really good service
August 18, 2026
Reply from Route One
Hi there,
Thank you so much for your great feedback! We're really pleased to hear you were happy with the service you received.
We truly appreciate your support and hope to see you again soon!
All the best,
Maddi
Route One Customer Care
Easy to order items fast and efficient…
Easy to order items fast and efficient service .
August 17, 2026
Reply from Route One
Hi there,
Thank you for your great feedback! We're really pleased to hear you found ordering with us easy and that you were happy with our fast and efficient service.
We truly appreciate your support and hope to see you again soon!
All the best,
Maddi
Route One Customer Care
The perfect shop
The perfect shop. Enormous range and great stock levels. I keep coming back because they keep delivering what I need. Shipping is very fast and safe. All round superb.
July 31, 2026
Reply from Route One
Hi there,
Thank you so much for your amazing feedback! We're delighted to hear our range and stock levels keep you coming back to Route One.
It's great to know you can consistently find what you're looking for and that your orders arrive quickly and safely. Your continued support really means a lot to us!
We look forward to welcoming you back again soon.
All the best,
Maddi
Route One Customer Care
First timer and really impressed
First timer and really impressed. Found a pair of trainers not seen anywhere else. Quick confirmation and quick traceable delivery, thank you.
August 18, 2026
Reply from Route One
Hey Adrian,
Thank you for the wonderful review- really appreciate it.
Great that your first experience with us was an impressive one.
We will make sure that continues!
Let us know if you ever need any help with anything in the future.
All the best,
Meg
Route One Customer Care
Awesome site and always arrives on time.
August 17, 2026
Reply from Route One
Hi there,
Thank you so much for your great feedback! We're delighted to hear you enjoy shopping on our website and that your orders consistently arrive on time.
We really appreciate your continued support and hope to see you again soon!
All the best,
Maddi
Route One Customer Care
My son was delighted with his clothes
My son was delighted with his clothes. Easy to order and prompt delivery
August 17, 2026
Reply from Route One
Hi there,
Thank you so much for your lovely feedback! We're delighted to hear your son was so happy with his new clothes.
It's also great to know you found the ordering process easy and that everything arrived promptly. We really appreciate your support and hope to see you again soon!
All the best,
Maddi
Route One Customer Care
Excellent product choice
August 17, 2026
Reply from Route One
Hi there,
Thank you for your great feedback! We're really pleased to hear you're happy with the selection of products we have to offer.
We truly appreciate your support and hope to see you again soon!
All the best,
Maddi
Route One Customer Care
Reply from Route One
Hi there,
Thank you so much for your fantastic feedback! We're delighted to hear Route One is one of your favourite places to shop online for skate trainers.
We really appreciate your continued support and hope to keep you kitted out with plenty more pairs in the future!
All the best,
Maddi
Route One Customer Care
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