We discovered Rove concepts online and identified the product offering we were looking for - a 67 inch Saarinen table with white lacquered table surface. Customer service associate Baldwin did an excellent job describing the product offering in detail, and the company's value proposition versus competitors. Rove offers a $25 coupon for joining their marketing community (newsletter). When we went to apply this to our order, we were advised that Rove policy dictates that only one discount could be applied (we received a 5% designer discount). For $25, this policy is just wrong, undermines goodwill and effectively can never be applied. Rove should take measures to correct this. It damages the brand.