Alyx, my Customer Service Rep was exceptional: patient, thorough, responsive.
For months I have shopped for Wegner style Wishbone Chairs. I have found them in all sorts of woods, weights, and dimensions. Many of the sites provided little if any information about the manufacturing and/or shipping company. I finally zeroed in on Rove Concepts and hit Alyx with billions and billions of questions. She answered every one of them. When she sent me some close-up photos of a chair I was asking about, they were 2MB images, a higher resolution than I expected. Because of her help, I ended up ordering 6 chairs instead of 4. I'm looking forward to the delivery!
June 16, 2015
Unprompted review