Review of Rove Concepts


Rated 3 out of 5 stars

Poor Customer Service

Although the quality and pricing seem to be good, I was disappointed when I bought a table online then 12 hours later they have a store wide sale of 5%. I called them and spoke to a sales person and they would not adjust the difference on my order which was $80 savings for me. I had just spent $over 5,000 with them in the last three months and they were not willing to work with me to figure out how to credit me the $80. Sad because I would have ordered more in the future if it weren't for this.

September 9, 2015
Unprompted review

Reply from Rove Concepts

Hi JDH!

Thanks for leaving us a review, I believe one of our senior client services member has reached out to you with a in store credit adjustment.

Thank you for your support.

Best,
Victor