You have to agree that Rove produces incredible products. I recently ordered two pillows and took sweet advantage of the 20% discount. For whatever reason slightly unknown my order didn't go through.

The online chat box came to my rescue and arranged for someone to call me asap. I felt truly valued, (which is a rare experience nowadays). Extra time was spent assuring me that the pillows I chose were right for my decor. I experience top of the line value. What a fabulous all round experience.