37 min. on hold
web site is great easy to use. I had trouble checking out, called customer service and spent 37 minutes on hold. Then I called sales department, they had it resolved in no time.
December 1, 2015
Unprompted review
Reply from Rove Concepts
Hi Tara,
We are extremely sorry for the extended wait time you experienced during your call with us. This is a highly unusual wait time, as our customer service is quick and helpful to respond. We are glad the issue was resolved. We appreciate your feedback.
Best regards,
Emily