Review of Rove Concepts


Rated 3 out of 5 stars

Pretty good experience

I went into the showroom to purchase a to stand. It was a pretty good shopping experience. Nothing special. Non pushy sales people. The two ladies at the front could greet customers as they come in. A greeting with a smile goes a long way.

The website is not really updated. The website says there are 3 in stock but when I went in to purchase the tv stand, they had none. 10-14 weeks to get one in.

Pretty good deal for the tv stand.

December 2, 2015
Unprompted review

Reply from Rove Concepts

Hi Henry,

We are happy that our product is worth the wait! We were extremely busy during our Black Friday sales, so our website reflected the quick sell-out of many of our in-stock items. We apologize for our inadequate customer service experience during your visit, as our staff must have been tied up with our hectic sales over the weekend; however, you should have been greeted, as that is our standard practice. We hope that this weekend does not deter you from shopping with Rove again. Have a wonderful day,

Best regards,
Emily