Review of Rove Concepts


Rated 3 out of 5 stars

Nice products, easy assemby, difficult delivery

Our entire order was very easy to assemble, one or two steps. The tulip table with marble top is gorgeous and simple - we have gotten lots of compliments on it. The molded plastic chairs are nice for the price, i'm not sure what wood the legs are made of but it almost looks like it's veneer which is not mentioned on the product description. The seat of the chair is comfortable, but there are very subtle indentations of circles where the screws are. It's noticeable in person but not in the picture. Makes the chairs look a little cheap.

The big problem we had was with our delivery, we were quoted one time, and then it changed and then changed again. All in all it took over a month for them to schedule a delivery time with us- and then they didn't show up! We waited for 4 hours but no one came and at that point the call center was closed. We rescheduled the next day and delivery was successful, but it was a huge waste of our time.

January 3, 2016
Unprompted review

Reply from Rove Concepts

Hi Kate,

We do apologize on behalf of our delivery company. Your feedback is helpful for us to mitigate future delays and miscommunication in our delivery process. We're glad it worked out in the end! Thanks for your patience,

Best regards,
Emily