Review of Rove Concepts


Rated 4 out of 5 stars

Great table but a few trips for hardware

We bought the Saarinen tulip table and love it in our space. The sales team at Rove was professional and helpful. They were efficient with our over the phone order. The only problem was when the table was delivered, it didn't come with any hardware. We then went over to Rove to get the hardware. When we came home and tried to put the table together only to find that the hardware was incorrect (too long). By that point, Rove had closed so we had to wait until the next day. A bit of a gong show which took a bit away from our excitement of enjoying our new table right away.

January 21, 2016
Unprompted review

Reply from Rove Concepts

Hi Ellen,

We're sorry for the inconvenience with the missing hardware, but we hope it worked out with the right piece in the end and that excitement for the table lives on! Of course, if you live in Vancouver, you'll get replacement parts much quicker by visiting our showroom; however, we're always happy to ship it out to you by post to save you time in the future. Thanks so much for your feedback!

Best regards,
Emily