From start to finish, Rove Concepts was great. They said it would take ~10 weeks for my womb chair to be delivered (um....bummer), but it took around 4 (and perhaps sooner if I would've been ready to receive the shipment sooner). The material is more wool than cashmere, but overall the chair is great. Be prepared to have a lot of length in the room available to include ottoman (I ended up getting ottoman but likely won't use it because it shortens my living room with this chair next to TV stand. I recommend only getting ottoman if the chair will stand on its own or in its own corner with a lot of length available). I bought the womb chair because in every photo I Googled of the design, a dog was laying in the chair! Now, my own dog lays in and loves the chair (humans love it too!) Delivery was clean and professional. I'm so happy, thank you!