Feedback on experience
I appreciate the online store but any savings from markdowns are negated with the high expense of shipping. The weight of the stone top table purchased makes shipping expensive but additional options for shipping would be appreciated.
In regards to the product, I am happy with the quality of the table except for the veining or lack of in the stone. Stone top was the calacatta gold but the veining was extremely washed out, without definition and contrast, and very disappointing overall. This cut should have been reserved for cheap tile and not stone table tops.
Reply from Rove Concepts
Hi James,
Thanks for your feedback. You're not alone in expressing dismay about our shipping costs, and this is definitely something that we will continue to evaluate as we continue business to make our customers happy.
In regards to your marble table top, I'm certain you're aware that marble is a natural stone and veining will differ from piece to piece. We consider each pieces' characteristics unique and do try to access the quality of all aspects of our products to see that they meet the high-standards of our customer's expectations in each case. It looks like we may have to step up our quality control game a little bit more, though. Thanks again for your review,
Best regards,
Emily