We had a good experience with Rove Concepts. The ordering process was easy and quick, and the delivery personnel were professional and prompt. The furniture met our expectations based on what we saw online. Though it needs to be assembled, it is sturdy. The one small drawback were the "faux-wood" stickers intended to cover the bolts/connectors on the bookcase. It makes it look a little cheap. But other than that, we are pleased with our purchases.