I love how easy it is to talk to a customer service person! Every time you get onto their website, a little window pops up to chat with a representative. I used that feature twice. AMAZING!

The price cannot be beat, but you also get what you pay for to a certain extent. The chair is comfortable, the fabric is soft, and the overall dimensions, shape, and legs are the closest I've found for a Womb Chair 'replica'. However, it sits much smaller than the real thing, the pillows are a little lopsided, and there's no welt at the seams, so the upholstery won't last as long as the original.

All that said, though, I'm very happy with my purchase. Someday maybe I'll be able to make the investment, but, for now, I love my knock-off. :)