Delivery promises not met
Hello
Your delivery was a week longer than I was told and it was hard to get info on line or with the phone service. And although the delivery guys were very nice, they left a trail of mess in the hallway that I had to vacuum (from styro foam and pallet chips) for $350 white glove service I should not of had to deal with this. Keep the guys but give them a dyson or something.
D nichol
Reply from Rove Concepts
Hi D. Nichol,
Thank you for your review. We are very sorry for the delay with your delivery, but we assure you our operations team worked hard to follow up with your order and ensure it arrived to you as soon as was possible during this busy season. We have taken note about the trail of mess left in your hallway. We take feedback seriously and hope to make changes to avoid such issues in the future.
We hope you love the marble table!
Best regards,
Emily