Review of Rove Concepts


Rated 5 out of 5 stars

Top Quality

I am thrilled with this beautiful table! My one complaint is that 3 bolts and washers were sent for a table that requires 4! 4 holes drilled into pedestal to attach table top to the base require 4 bolts, a simple concept. Will call customer service and see if I can get results. Still am pleased with purchase!

Rove Concepts contacted me about the bolts after reading my review! I forgot to mention in the first review how pleased I am with customer service. Because this purchase was out of the country for me, my credit card company wouldn't approve the purchase. Emily, from customer service, emailed me to suggest I contact my company. I did, the charge was approved, and I am a happy customer. Emily took that extra step to make the purchase possible! Thanks, Emily, and thanks, Rove Concepts! Give Emily a bonus!

December 27, 2016
Unprompted review

Reply from Rove Concepts

Hi Marsha,

Thanks for your review! We're so glad you're happy with the tulip table. I've made a note for our customer care to get in touch with you in case you are unable to reach out in the next days.

Best regards,
Emily