Table quality and late shipment
The marble tulip table ordered is beautiful, however, the quality of the marble was not up to par upon receipt. It arrived with round marks on the table that cannot be cleaned off. I'm guessing it was how it was stored in the DC or shipment. Also, the shipment arrived several hours after the delivery window (last of the day when it was supposed to arrive in the morning), so I spent the whole day waiting. I tried contacting customer service but nothing was done.
Reply from Rove Concepts
Hi JB,
Thank you for your review.
We are glad that you are pleased with how beautiful your new table is and would have been happy to discuss any defects found upon receipt if you had contacted us. You are able to do so through your customer account, or by contacting our Sales staff who are available 7 days a week. We are unable to control issues affecting third party carriers but we are glad your delivery was successfully delivery and only delayed by a few hours. We hope to see you on roveconcepts.com again soon!
All the Best,
Rove Concepts Team