Review of Rove Concepts


Rated 3 out of 5 stars

Returns are a nightmare.

May 18, 2017
Unprompted review

Reply from Rove Concepts

Hi nicholasryanbradley,

Thank you for your review.

We're sorry that you are disappointed in the Rove Concepts return policy. In our Store Policy we list full details of product returns so that all customers can be fully aware of their return options before purchase. We are happy to accept returns for in-stock items that are shipped back to our warehouse within 30 days in original condition and packaging. As a small company we are unable to cover return shipping costs but are happy to assist by providing full product dimensions and weights for the carrier of your choice. If you have any questions regarding return of products our Customer Care team would be happy to assist over the phone at 1-800-705-6217 or by email at customercare@roveconcepts.com.


All the Best,

Rove Concepts Team