Review of Rove Concepts


Rated 3 out of 5 stars

Still haven't received my table

Still haven't received my table. Was promised online quick delivery and paid for White Glove Took Rive Concepts owner a week to find someone to deliver my table to me from their regional base in Albuquerque. Not too happy.
The Pilot end of the delivery had been excellent. Good communication.

July 6, 2017
Unprompted review

Reply from Rove Concepts

Hi jessieottohite,

Thank you for your review.

We're glad to hear that our representative at the carrier Pilot Logistics has provided good communication and excellent customer service. We sincerely apologize that there was a slight delay in securing a local agent to complete the delivery to your location, but have just received an update that this has now been confirmed and you will be contacted shortly to schedule delivery. We hope the rest of your delivery goes smoothly and we are always here to assist 7 days a week by phone, email, and live chat. We look forward to your feedback after receiving your new furniture!



All the Best,

Rove Concepts Team