Review of Rove Concepts


Rated 3 out of 5 stars

I am disappointed to hear that I have …

I am disappointed to hear that I have to wait for my order for two and a half month.
I was expecting that I could buy what I wanted when I visited your showroom.

July 18, 2017
Unprompted review

Reply from Rove Concepts

Hi Ma,

Thank you for your review.

We're glad to see that you have ordered 4 Norman Side Chairs. As we have so many products we have some items that are in-stock or pre-order and some that can be custom ordered. While our in-stock lead time for orders is an estimated 7-14 business days a custom order has a lead time of 8-14 weeks. We appreciate this is longer than some people would like to wait so we always make our customers aware of the lead time before purchase. We're sorry that we didn't have the specific item you were looking for in-stock but we know that when it arrives to your home it will have been worth the wait! If you have any further questions you can contact us 7 days a week at customercare@roveconcepts.com.


All the Best,

Rove Concepts Team