Review of Rove Concepts


Rated 3 out of 5 stars

Overall good but shipping took forever

Overall good but shipping took forever. 3 weeks delivery time is way to long.

August 30, 2017
Unprompted review

Reply from Rove Concepts

Hi Xxx,

Thank you for your review.

We're sorry to hear that you were disappointed in the shipping lead time for your order. For all in-stock orders we provide a good faith estimate of 7-16 business days due to the third party carriers and other variables with transit. We appreciate you want to receive your items as quickly as possible and work to make this happen! Through trial and error we have found that while expedited methods of shipment can get orders to our customers faster, they have a much higher risk of damage, and therefore choose to use slightly slower but much safer freight carriers. If you have any further feedback you can contact our Customer Care team 7 days a week and we would be happy to help!


All the Best,

Rove Concepts Team