Asher bed collapsed within a few days …
Asher bed collapsed within a few days of build. Team sent over a new piece, but overall the structure isn't that comfortable and design is a bit flawed.
Also, should have received an additional discount for the issue.
Reply from Rove Concepts
Hi David N.,
Thank you for your review.
We're sorry to hear of the issues with your Asher Bed legs and are glad that we were able to immediately send a replacement leg from our warehouse via FedEx to solve this. Unfortunately we were unable to accept a claim for your concern that your existing mattress did not fit precisely within the standard King Mattress dimensions shown on the product page, but we hope that your bed gives you countless restful nights sleep. Any further questions or feedback are welcomed at customercare@roveconcepts.com.
All the Best,
Rove Concepts Team