We ordered six dining chairs, two counter stools and an arched lamp for our new home. I contacted customer service by phone and was helped by knowledgeable staff who answered all of my questions. All of our packages were professionally packed and protected, everything arrived in perfect condition. The quality of all the goods is fantastic and the prices are competitive and affordable. I'm so happy with our new purchases and share rave reviews of Rove Concepts to any house guests who will listen!