Great Quality, Flexible Delivery, but Missing Parts
Furniture wood quality was amazing, delivery team was super flexible. Bed arrived with missing parts, working with support now to get this resolved. Will update review once that's complete.
February 13, 2018
Unprompted review
Reply from Rove Concepts
Hi Christian,
Thank you for your review.
We are glad to hear that you are delighted with the quality of the furniture and the delivery service, but are sorry to hear that your delivery arrived with missing hardware. Our customer care team has arranged for this missing hardware to be sent to you right away and we thank you for your patience and understanding in this situation. If you have any further questions or concerns please do not hesitate to reach out to us at customercare@roveconcepts.com
All the Best,
Rove Concepts Team