This is the second purchase I have made from Rove Concepts and I am very happy with both. They are very reliable and easy to deal with. I have loved the items I bought. Today my tulip chairs arrived, and my husband and I were able to put them together even though we're both senior citizens and not the handiest of people. The only thing I would have liked is written instructions for doing it. They told me that there was a place on their site that would help us but I couldn't find it so we just winged it and they are fine. I love the way they pack the items for safe shipping and the quality is terrific.