Review of Rove Concepts


Rated 3 out of 5 stars

They won't do the price adjustment after 72 hours

They have a new sale right after I purchased my order, I didn't notice until I went back to check the order status. i called the customer service, and they said after 72 hours I placed my order, they cannot do the price adjustment. I thought if in 72 hours they had a new sale, they should do the price adjustment.

May 31, 2018
Unprompted review

Reply from Rove Concepts

Hi Sissi,

Thank you for your review.

We're sorry to hear that you are disappointed in our price matching policy. As shown on our Store Policy page accessible at any time prior to purchase we are happy to price match orders within 72 hours of purchase, but beyond this time do not offer price adjustments. If you have any further feedback or questions please do not hesitate to contact us at customercare@roveconcepts.com


All the Best,

Rove Concepts Team