Overall very positive so far! The shopping process was very easy and products are very attractive with all Instagram posts. The booking itself with promo code is smooth and very little steps. Tracking number to be assigned once processed. By reading delivery options, it is clear that you must be at entrance door to receive delivery and track it if you didn’t choose the white gloves option. I called service assistance once to ask questions, the lady and the online chat were efficient and pleasant. I am waiting for the shipment to evaluate the rest of my experience and possibly buy another product.