Easy website and ordering process. I like the detailed photos and occasional videos. I was unhappy that the Hunter bed pricing has increased steadily for no apparent reason, and that Walnut king now priced higher than Oak. Not a fan of the frequently changing sales and the “discount + store credit” pricing games. Give a flat discount and let people save on delivery fees. The current way forces people to do algebra at home trying to figure out how to maximize their discount by splitting up orders to take advantage of their store credit. Doesn’t it also behoove Rove to have customers buy everything at one time? Now I have to wait for my store credit to issue, then submit another order. Article offers fair pricing (with occasional sales) and offer white glove delivery for much less than Rove.