Thank you so much for your care in handling my order! I received my loveseats and the quality exceeded my expectation! The weight of each piece indicates the wood used in the frame and the base pillows are firm and will keep their form, yet the side pillows are obviously feather / down and compliment with some softness. I live remotely so I picked up the order at your warehouse and this was straight forward and your handlers were professional and considerate. I came to your store for personal use however I will not hesitate to use your products professionally in the future.