Porter - smaller than appears and hard as a rock
Check the dimensions because the porter sofa is loooow. It isn't quite the look I was hoping for but I'm adjusting and do actually like it. But it is rock hard. Don't expect to doze off or nap on it. There's also an inperfection in the fabric pattern on mine which is minimal but for custom fabric and the time I waited (3 months) it's a little disappointing.
UPDATE to reply: there were multiple issues. The imperfection was separate from the shipping damage that was virtually ignored. I was given cleaning advice not a resolution.
Reply from Rove Concepts
Hi John Malangone,
Thank you for your review.
We are very sorry to hear you are disappointed in your custom Porter Sectional. This piece is constructed with high-density foam cushioning with only a top layer of down on the seat and back cushions, so we appreciate it can feel a bit firmer than an exclusively down-filled sofa.
We do also apologize for the miscommunication regarding the imperfection on the fabric. We have asked the customer care team to reach back out to you to collect further details on the issue, as we believe we misunderstood you were looking for cleaning instructions. Please look out for this communication shortly.
We genuinely appreciate your feedback and if you have any further questions or concerns please let us know at customercare@roveconcepts.com and we would be happy to help.
All the Best,
The Rove Concepts Team