So far I've been had a very pleasant ordering experience with Rove Concepts. However, there seems to be one area of improvement that I was slightly disappointed in. When I ordered my stool, I did so because Rove was offering a 15% off & a 10% voucher promotion that expired on the 12th. Literally the next day after I ordered, I signed in and noticed that the site was running a flash sale offering 15% off & a 15% voucher.

As someone who consults manufacturers and retailers on their promotional discounting for a living, I thought the timing was a bit unfortunate. It not comforting to see a better promotional offer come up the day after the promotional offer that you used expired. It seems your company would get a much better lift on each promotion, and keep customers happier if you optimized the timing of you promotions better.

If you would like some help in doing so, please give me a call. My firm could help ensure that customers aren't as disappointment as I was.

Ryan Mulligan
Clarkston Consulting
1-973-902-9561