My account online says the item has…
My account online says the item has shipped but I never received an email with shipping information. Also purchased with the 10% voucher and the next day it was 15% so super bummed it fluctuates so easily, still waiting on an email to receive the voucher as well.
Reply from Rove Concepts
Thank you very much for your review!
We appreciate your feedback and are very sorry to hear about the issues you have experienced with your order.
We have different sales running quite frequently and offer a 72-hour price adjustment policy. After taking a look into your order, it appears the coupon has been updated and you should be expecting an email from us in regards to your voucher details shortly. Once your order has been arranged for shipment, our system then generates a specific voucher code for you, so you can apply this on your future furniture order. Thanks so much for your continued patience and understanding while our team works on shipping this order.
We again appreciate your feedback and if you have any further questions or concerns please let us know at customercare@roveconcepts.com and we would be happy to help.
All the Best,
The Rove Concepts Team