The marble table is great and the delivery was quite easy the first time around. One star is missing because of the difficult to open and dispose of crate. The other star is missing because of the awkward exchange process when we decided to go one size up after getting it into our apartment. We were required to return the first table to their warehouse ourselves. There was no pick up option offered. We also had to make special arrangements to pick up the new table at the same time as the drop off and to be able to apply the store credit from the first table towards the second one. It seemed quite odd that this was not just something they expected people would want to do.