I purchased a Sophia sectional recently, and it was a seamless experience. The sectional is comfy and sturdy, and the plush weave fabric feels quite tough as well. It seems to me that people have had very mixed experiences with their deliveries in the past, but the my experience with their delivery company (EFW) was perfectly fine. They shipped it from LA to NYC in just a few days. When I sent EFW an email, they responded promptly. The two guys they sent to deliver and build my sectional couldn't have been nicer. Overall, I'm quite happy with the whole experience, and I will definitely buy from Rove Concepts again in the future.