Review of Rove Concepts


Rated 3 out of 5 stars

Wonderful until it came to shipping

Wonderful until it came to shipping. We scheduled two different delivery appointments, then making appt with client to receive. Shipping cancelled and rescheduled twice, making the third appt with the obligation to call before arriving I gave my cell phone number as the new number to call as now it was due to arrive when we are not there. No one called Thankfully my neighbor was there to inspect and receive. This is our first time ordering from Rove and we were hoping we found a perfect match however not sure we want to deal with all of that again.

February 14, 2020
Unprompted review

Reply from Rove Concepts

Hi there,

We apologize for any inconveniences that may have occurred while trying to get your order delivered. As we do work with a third party delivery service, we do try our best to communicate with the delivery service on behalf of our customers to ensure that their delivery exceeds their expectations, however there may be times where we are unable to control the quality of the delivery. We are glad to hear that in the end you were able to receive your order and we do hope that you give us another try again in the future.

All the best,

The Rove Concepts Team