We had some issues with our Evelyn Dining Table - the legs were wobbly and one of them had a very noticeable scratch and it didn't come with assembly instructions. The instructions were a quick fix with the convenient chat function on the site. Trying to get new legs wasn't as painful as we anticipated as we filled out a claim and sent them an email as instructed on the website. Later that week, we were able to pick up a new set of legs for our table. Now that its all assembled, we love having this statement piece in our dining room!