Review of Rove Concepts


Rated 3 out of 5 stars

This review is very difficult to write.

This review is very difficult to write. We bought the Milo modular set in Mora. On the one hand, we love the overall look and style of the sectional when it first arrived. On the other hand, there are several issues. 1) The back cushions lost their integrity very quickly. They are constantly slumped and look sloppy. The lost of integrity makes the sofa uncomfortable as there is no back support. 2) Dog fur/hair stick to it like glue! It is a magnet for dog hair and we have to clean constantly ..... in fact, we have to cover the sofa which really defeated the sleek look of the Milo sectional. 3) We have a bone to pick regarding the "+" coupon. We had to wait until the shipment arrived in the country before being able to use the coupon for our extra piece. From the time we originally ordered our sectional to getting our extra piece for the sectional, it was over six months. That is just not acceptable. Instead of being excited to get the supplemental piece, it was just another headache to move things around. 4) You cannot use the coupon for accessories like cushions. That is a waste of our last coupon! Hoping Rove Concepts will act on above comments, because the sleek look and design is there and what we really love and the above issues I hope are correctable.

May 24, 2020
Unprompted review

Reply from Rove Concepts

Hi Anna,

Thank you for sharing your review and we are sorry to hear that you did not like the Milo Modular Sectional. Our Milo is actually one of our top selling sectionals so we are surprised to hear that you are not happy with the quality. We would recommend reaching out to our customer care team to help you with your back cushions as they may be able to source new cushions for you.

We again appreciate your feedback and if you have any further questions or concerns please let us know at customercare@roveconcepts.com and we would be happy to help.

All the best,

The Rove Concepts Team