While I do believe that the website is…
While I do believe that the website is easy to use, I am deeply disappointed by the exclusions regarding what kind of furniture I am able to use my voucher on. I consider a mirror to be a piece of furniture ESP if its a floor mirror and Iam now feeling betrayed with this policy of calling a mirror an accessory.
Reply from Rove Concepts
Hi Sari,
Thank you for writing your review. We are sad to hear that you are disappointed with our voucher policy. Our voucher policy can be found under our store policy on our website which provides more information about exclusions with our vouchers. As we continue to grow, we are constantly working on improving our policies to better serve our customers in the future.
We again appreciate your feedback and if you have any further questions or concerns please let us know at customercare@roveconcepts.com and we would be happy to help.
All the best,
The Rove Concepts Team