Hard seat, questionable quality control?
The Aubrey Counter Chair is cute which is the main reason I ordered them. One of them arrived with the back wood piece crooked. A bit annoying as I see it every day. Wish quality control had caught that before approving the chair to be sold. The seats are hard and short--they stop mid thigh. Not great if you plan to sit at them for any length of time. Seem solid.
Reply from Rove Concepts
Hello there,
We are sad to hear about your experience. We sincerely appreciate your feedback. We do have quality checks in place at different touch points from production to shipping to ensure that our products are in pristine condition, but there are rare times when an item will slip through. We have also taken your feedback about the Angelo Counter Stools to our production team to see how we can better improve this piece in the future. We do hope that you have reached out to our customer care team since and we were able to help offer a resolution.
We again appreciate your feedback and if you have any further questions or concerns please let us know at concierge@roveconcepts.com and we would be happy to help.
All the best,
The Rove Concepts Team