Review of Rove Concepts


Rated 4 out of 5 stars

I was able to use my voucher on a…

I was able to use my voucher on a subsequent purchase but your online system, after applying the voucher in my shopping cart, charged the full amount to my credit card. I emailed customer service and Jose quickly corrected the issue, but I’m still waiting for the credit to appear and my credit card statement has the higher charge on it. It’s very frustrating when something like this happens, but at least you guys responded quickly and applied my voucher after the order was placed. I’m still waiting for my original order to be delivered some 4+ months after ordering and I’m excited to finally get the items in the next few weeks.

November 7, 2020
Unprompted review