Hi Brett,

We sincerely appreciate the feedback that you have shared with us about our membership program. As we recently launched our program earlier this year, we are always open to hearing ways to make our membership program. We do have sales from time to time where new products are added to our sale so you will still be able to receive a discounted price without joining our membership program. In terms of the shipping, we are looking into in house shipping options so we can continuously improve our service from end to end so we appreciate you becoming a member and we hope we can make these changes in the future.

We again appreciate your feedback and if you have any further questions or concerns please let us know at concierge@roveconcepts.com and we would be happy to help.

All the best,

The Rove Concepts Team