Rove Concept Customer Concierge gives you the white glove treatment before your order is delivered. My Customer Concierge was very patient and transparent about my questions around delivery times and what to do if I need to change the delivery address. I shared I am moving in a few weeks and was unsure what address to ship my furniture to once I placed my order.

She explained the delivery process from the warehouse in LA to local third party delivery companies in NYC.

Chatting with the concierge was very helpful. Can’t want to see my new counter stools before I move into my new apartment!