Generally very good customer service. Was never able to get through on the phone, only by emails and chat.

I was a little disappointed that the voucher was only good once my first order was shipped (which will take 12-14 weeks!) would have loved to have known that sooner/use it ASAP!

Fabric swatches vs online a little different. Velvet Cambridge looks very purple online but in person is more grey-taupe. Vintage velvet is more purple in person. I know it’s very hard to photograph fabrics; so I really loved your free sample options.

Can’t wait to see the furniture live, in person !