Unfortunately the table arrived damaged
Unfortunately the table arrived damaged. Rove was also very hard to reach- my emails weren’t responded to and I cAlled many times, but there is no customer service line to call into anymore.
The good part is they fixed the damaged top within 3 weeks - while this is a long wait, I was Just glad it was Done. It’s a very nice table.
Reply from Rove Concepts
Hi Lori,
Thank you for writing your review and we are sad to hear that your table arrived damaged. We typically recommend leaving a voice mail as our team responds to voice mails within 24 hours. As we are experiencing a higher volume of inquiries, we do apologize for the delay in communication and we are glad to hear that your table was fixed and we do hope that you are now enjoying it.
We again appreciate your feedback and if you have any further questions or concerns please let us know at concierge@roveconcepts.com and we would be happy to help.
All the best,
The Rove Concepts Team