Nothing special
I did not find much that was above and beyond about this experience. I bought something during a deal that promised an $800 voucher and still haven’t received it. The selection is pretty narrow so I’m haven’t trouble picking out what to use it on. Shipping was very expensive in comparison to other stores I’ve purchased from. Lastly, I cannot go back and easily view a picture of the product I purchased.
Giving it three stars because nothing went wrong, but for a store with prices as high as they are, the customer experience does not compensate.
Reply from Rove Concepts
Hello Pauline,
Thank you for leaving your review. We sincerely appreciate your feedback. As we are a growing company, we are work hard to bring inhouse shipping in the future to provide a better shopping experience for our customers from end to end without having to add on any additional costs. For more information on the voucher policy, please review the terms and eligibility in the store policy.
We again appreciate your feedback and if you have any further questions or concerns please let us know at concierge@roveconcepts.com and we would be happy to help.
All the best,
The Rove Concepts Team