Don't let the Voucher sway you
I left a review for the sofa which I like, but when I went to spend the voucher I got, I came to learn that the voucher can only be redeemed on furniture.
I wanted to leave another review because I feel a
bit cheated now and I want others to keep this in mind- I have $450 I can't spend as I don't have space for more furniture. I was really hoping to use the voucher on matching pillows for the sofa, or the bedding. Plus the voucher expires so I can't save it to use when I get a bigger place.
I understand it's in their terms and conditions, but this information was pretty burried… What did I pay for with a membership?
Reply from Rove Concepts
Hi Crimson,
We appreciate you sharing your feedback with us about our voucher program. As we launched our membership program last year, we are always looking to hear our members' feedback to see how we can better improve our program for our members. We will be sure to share this feedback to our team so we can hopefully make changes to our program in the future and we sincerely appreciate you being a Rove Member.
We again appreciate your feedback and if you have any further questions or concerns please let us know at concierge@roveconcepts.com and we would be happy to help.
All the best,
The Rove Concepts Team