Customer service was okay
Customer service was okay. Not entirely pleased. Asked if I could get a discount that was mentioned on the website one day after my purchase and was given an odd answer. "Yes, you can get a discount if you make a purchase today".
Reply from Rove Concepts
Hi SJ,
Thank you for writing your review and we appreciate your feedback about your experience speaking to our concierge team. We will be sure to pass along this feedback to our concierge team to see what opportunities there are to find better ways to support our customers when they are looking to make changes or having general inquiries about their order. If you do have any other comments, please do not hesitate to email us at concierge@roveconcepts.com
We again appreciate your feedback and if you have any further questions or concerns please let us know at concierge@roveconcepts.com and we would be happy to help.
All the best,
The Rove Concepts Team