Review of recent purchase
I made a fairly large purchase. I’m sure the quality of furniture will be great. However, the experience and difficulty getting questions answered over the live chat was not great. Very slow. I did join as a member so now I am questioning what the concierge service entails for members ?
Reply from Rove Concepts
Hi Sabrina,
Thank you for writing your review and we are sad to hear about your experience with using our live chat service. As our concierge team does want to provide the most accurate information, they may need to check the information before sharing it with you to ensure that there is no confusion. We would recommend also sending our concierge team at concierge@roveconcepts.com to ensure that your questions are answered.
We again appreciate your feedback and if you have any further questions or concerns please let us know at concierge@roveconcepts.com and we would be happy to help.
All the best,
The Rove Concepts Team